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NameDescriptionLast update dateTags
This indicator shows the percentage of people aged 16 or older who reported that when they called their primary care provider’s office with a medical concern during regular office hours during the previous 12 months, they always or often spoke to their provider or someone in their office on the same day, in Ontario. Getting a timely response from a primary care office can lead to better-organized care and greater patient satisfaction. A higher percentage is better. 
21/10/2024
Primary Care, Process, Access, Wait Times, Timely, Health Care Experience Survey (HCES)
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Rate of unplanned hospital readmission within 30 days of discharge after hospitalization for any of the following conditions: pneumonia, diabetes, stroke, gastrointestinal disease, congestive heart failure, chronic obstructive pulmonary disease, heart attack and other cardiac conditions (selected HBAM Inpatient Grouper (HIG) conditions). Readmission of patients depends on care received in the hospital, as well as what happens after the patient is discharged.
20/06/2024
Primary Care, Outcome, Integration, Readmission, Effective, Discharge Abstract Database (DAD)
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This indicator measures the rate of in-person follow-up visits to a family doctor within 7 days of discharge, after hospitalization for pneumonia, diabetes, stroke, gastrointestinal disease, congestive heart failure, chronic obstructive pulmonary disease, heart attack, or other cardiac conditions.  It does not include virtual visits. Timely follow-up can help smooth a patient’s transition from hospital to home or community.

A higher rate is better.

20/06/2024
Primary Care, Process, Access, Integration, Effective, Timely, Client Agency Program Data (CAPE), Corporate Provider Database (CPDB), Discharge Abstract Database (DAD), Ontario Health Insurance Plan (OHIP) Claims History Database
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This indicator measures the rate of serious chronic complications (death; hospitalization for coronary artery disease, cerebrovascular disease, or peripheral vascular disease; dialysis for end-stage kidney disease) and death in the last year among people with diabetes aged 20 and older.

A lower rate is better.

18/06/2024
Primary Care, Outcome, Chronic Disease, Effective, Discharge Abstract Database (DAD), Ontario Diabetes Database (ODD), Ontario Health Insurance Plan (OHIP) Claims History Database, Postal Code Conversion File Plus (PCCF+), Registered Persons Database (RPDB)
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This indicator measures the percentage of hand hygiene compliance by health care providers using electronic monitoring system.
09/05/2022
Acute Care/Hospital, Process, Patient Safety and Never Events, Effective, Safe, Self-Reporting Initiative (SRI)
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