Indicator Library keyword search - Health Quality Ontario (HQO)

Welcome to the Ontario Health Indicator Library

The Ontario Health Indicator Library provides a fully searchable library of indicator profiles reported by OH and other entities. The library will feature indicator characteristics, including: the indicator definition, the rationale as to why (or why not) an indicator is reported, technical specifications, alignment information, information about data sources, and links to those sources. In addition to a keyword search, you can perform side-by-side comparisons of up to three indicators, based on different filters, such as sector, dimension, type, topic, and data source. You can also export the indicator definitions to a format of your choice.

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Name	Description	Last update date	Tags
Percentage of complaints acknowledged to the individual who made a complaint within 10 business days (Retired)	This indicator measures the percentage of complaints received by a long-term care home, that were acknowledged to the individual who made a complaint. This indicator is calculated based on the number of complaints received within the reporting period.	20/12/2019	Long Term Care, Outcome, Patient Relations, Patient-centred, Local data collection	Add to compare
Percentage of complaints acknowledged to the individual who made a complaint within 2 business days (Retired)	This indicator measures the percentage of complaints received by LHIN home and community care that were acknowledged to the individual who made a complaint. This indicator is calculated on the number of complaints received within the reporting period.	20/12/2019	Home Care, Outcome, Patient Relations, Patient-centred, Local data collection	Add to compare
Resident experience: Overall satisfaction (Retired)	This indicator measures the percentage of residents who responded positively to the question: Would you recommend this nursing home to others?/ I would recommend this site or organizations to others.	20/12/2019	Long Term Care, Outcome, Patient Reported Measures, Patient-centred, InterRAI Quality of Life Survey, Local data collection, NHCAHPS Long-Stay Resident Survey	Add to compare
Unplanned emergency department visits QIP (Retired)	Percentage of home care clients with an unplanned, less-urgent ED visit within the first 30 days of discharge from hospital	20/12/2019	Home Care, Process, Readmission, Efficient, Discharge Abstract Database (DAD), Home Care Database (HCD), National Ambulatory Care Reporting System (NACRS)	Add to compare
Documented assessment of palliative care needs among patients with progressive, life-limiting illness who were identified to benefit from palliative care (Primary Care)	This indicator measures the proportion of patients with a progressive, lifelimiting illness who were identified to benefit from palliative care who subsequently have their palliative care needs assessed using a comprehensive and holistic assessment.	20/12/2019	Primary Care, Outcome, End-of-life / Palliative, Effective, Local data collection	Add to compare