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INDICATOR NAME
Name
Timely access to a primary care provider (patient perception)
Alternate Name
Timely access to a primary care provider (patient perception)
 
INDICATOR DESCRIPTION
Description
Percentage of patients and clients able to see a doctor or nurse practitioner on the same day or next day, when needed
HQO Reporting tool/product
Quality Improvement Plans (QIPs)
Dimension
Timely
Type
Outcome
 
DEFINITION AND SOURCE INFORMATION
Unit of Measurement
Percentage
Calculation Methods
The percentage is calculated as: numerator divided by denominator times 100.
Numerator (short description i.e. not inclusions/exclusions)

The number of respondents who responded "same day" and "next day" using the exact wording of the following patient and client survey question: The last time you were sick or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW him/her or someone else in their office?

  • Same day
  • Next day
  • 2 - 19 days (enter number of days: ______)
  • 20 or more days
  • Not applicable (don’t know/refused).
Denominator (short description i.e. not inclusions/exclusions)

The number of respondents who registered an answer using the exact wording of the following patient and client survey question: The last time you were sick or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW him/her or someone else in their office?

  • Same day
  • Next day
  • 2 - 19 days (enter number of days: ______)
  • 20 or more days
  • Not applicable (don’t know/refused)

Adjustment (risk, age/sex standardization)- generalized
None
Data Source
In-house data collection
Data provided to HQO by
In-house data collection
 
OTHER RELEVANT INFORMATION
Caveats and Limitations
Self-reported survey data
Comments Summary
This is a QIP priority indicator for 2017/18. QIP Current performance: Reporting period April - March the following year (or most recent 12-month period available). How to access data: These data should be accessed from within your own organization. This indicator aligns with other reporting at HQO such as Public reporting.
 
TAGS
Sector
Primary Care
Type
Outcome
Topic
Access
Dimension
Timely
Source
In-house data collection
 
PUBLISH
Publish Datetime
27/10/2016 13:21:00