Indicator Library keyword search - Health Quality Ontario (HQO)

Welcome to the Ontario Health Indicator Library

The Ontario Health Indicator Library provides a fully searchable library of indicator profiles reported by OH and other entities. The library will feature indicator characteristics, including: the indicator definition, the rationale as to why (or why not) an indicator is reported, technical specifications, alignment information, information about data sources, and links to those sources. In addition to a keyword search, you can perform side-by-side comparisons of up to three indicators, based on different filters, such as sector, dimension, type, topic, and data source. You can also export the indicator definitions to a format of your choice.

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Name	Description	Last update date	Tags
Percentage of complex home care patients whose wait time for their first personal support visit was within five days from the date they were authorized for personal support services by the LHIN	This indicator measures the percentage of complex home care patients aged 19 and older who waited five days or less for personal support services. The wait time is described as the number of days between the service authorization date and the date of receipt of Local Health Integration Network (LHIN) in-home personal support. A higher percentage is better.	17/11/2017	Home Care, Process, Wait Times, Timely, Client Health and Related Information System (CHRIS), Home Care Database (HCD)	Add to compare
Percentage of complex continuing care patients who fell in the last 30 days (Retired)	Percent of patients (residents) receiving complex continuing care who fell in the last 30 days	27/10/2016	Acute Care/Hospital, Outcome, Patient Safety and Never Events, Safe, Continuing Care Reporting System (CCRS)	Add to compare
Percentage of complaints issues received by complaint category	This indicator measures the issues arising within complaints received by a hospital, long-term care home, or Community Care Access Centre. The indicator reflects all issues included in all complaints submitted to a facility within a fiscal year.	26/07/2017	Acute Care/Hospital, Home Care, Long Term Care, Outcome, Patient Relations, Efficient, Patient-centred, Safe, Local data collection	Add to compare
Percentage of complaints closed within 30 calendar days and 60 calendar days	This indicator measures the percent of complaints closed within 30 calendar days and 60 calendar days. This indicator would be calculated over a fiscal year.	26/07/2017	Acute Care/Hospital, Community Care Access Centre, Home Care, Long Term Care, Outcome, Patient Relations, Efficient, Patient-centred, Safe, Local data collection	Add to compare
Percentage of complaints acknowledged to the individual who made a complaint within 6 to 10 business days (Retired)	This indicator measures the percentage of complaints received by a long-term care home, that were acknowledged to the individual who made a complaint. This indicator is calculated based on the number of complaints received within the reporting period.	05/03/2019	Long Term Care, Outcome, Patient Relations, Patient-centred, Local data collection	Add to compare