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The percentage of long-stay home care patients whose unpaid caregivers experienced distress in a one-year period (a risk-adjusted percentage).

A caregiver is defined as a person who takes on an unpaid caring role for someone who needs help because of a physical or cognitive condition, an injury, or a chronic life-limiting illness. This caregiver can be a spouse, child/child-in-law, other relative or friend, or neighbour who lives or does not live with the patient.

Unpaid caregivers play a vital role in our health systems by supporting people with health challenges to stay at home or in the community, and helping to ensure the sustainability of health services for the future.

Caregivers who are distressed are defined as primary caregivers who express feelings of distress, anger or depression and/or any caregiver who is unable to continue in their caring activities.

This indicator defines long-stay patients as those who have already been receiving home care for at least 60 days.

Identification is based on a clinical assessment conducted by a trained health professional. When a patient has more than one home care assessment within a given year, the most recent assessment will be included in the analysis.

This measure may indicate whether individuals receiving home care and their caregivers have access to the sufficient and appropriate level of services and supports. It may also help to identify where additional resources are needed to assist caregivers in order to help prevent burnout and to allow the people they are caring for to stay at home as long as possible. Examples include providing access to more hours of formal home care and different types of services (e.g., meals, housework, respite services) and help navigating the system.

A lower percentage is better.

09/09/2025
Home Care, Outcome, Health Human Resources, Patient-centred, Resident Assessment Instrument-HomeCare (RAI-HC) via (LSAS)
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This indicator shows the percentage of people aged 16 or older who reported they saw their family doctor, or another primary care provider in their office, on the same or next day when they were sick and felt that they urgently needed care during the previous 12 months, in Ontario. People lacking timely access to their primary care provider may end up visiting a walk-in clinic or hospital emergency department instead, which can affect continuity of patient care and contribute to long waits in crowded emergency departments. A higher percentage is better.
The results can be reported for 2-3 days; 4-7 days and 8 or more days.
21/10/2024
Primary Care, Process, Patient Reported Measures, Timely, Health Care Experience Survey (HCES)
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This indicator measures the percentage of people in Ontario aged 16 and older who reported having a family doctor or other primary care provider for regular check-ups and when sick. Having a primary care provider is associated with better follow-up, screening and illness prevention for patients, as well as better use of resources within the health system. A higher percentage is better.
21/10/2024
Primary Care, Outcome, Access, Patient Reported Measures, Patient-centred, Timely, Health Care Experience Survey (HCES)
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This indicator shows the percentage of people aged 16 or older who said their primary care provider or pharmacist reviewed their prescription medications with them during the previous 12 months, in Ontario. Helping patients manage their medications is important to ensure the medications are safe for them and contribute to better health outcomes. The primary care provider or pharmacist performing the review should be aware of all medications prescribed to the patient; clarify how the patient is using each medication; and educate the patient about each medication. A higher percentage is better.
21/10/2024
Primary Care, Process, Patient Safety and Never Events, Patient-centred, Safe, Health Care Experience Survey (HCES)
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This indicator shows the percentage of people aged 16 or older who reported that their family doctor, or someone else in their office, often or always involved them as much as they wanted in decisions about their care and treatment, in Ontario. People who are involved in decisions about their own care generally have a better experience with the health system. A higher percentage is better.
21/10/2024
Primary Care, Process, Patient Reported Measures, Patient-centred, Health Care Experience Survey (HCES)
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