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NameDescriptionLast update dateTags
This is the median number of days that new clients of publicly funded home care, who are 19 years or older, waited for home care. It is measured from a request for services to their first home visit for those who applied in the community, or from hospital discharge to their first home visit for those who applied in the hospital. A lower number of days is better. Median is the midpoint of days waited; half the clients waited shorter times, half waited longer times. Services include nursing (administering medication and changing dressings), and personal support for complex needs (such as assistance with bathing and eating).
10/01/2019
Home Care, Outcome, Wait Times, Timely, Client Health and Related Information System (CHRIS), Home Care Database (HCD)
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This indicator measures the percentage of patients discharged from hospital for which discharge summaries are delivered to primary care provider within 48 hours of patient's discharge from hospital.
01/02/2019
Acute Care/Hospital, Process, Patient Safety and Never Events, Timely, Local data collection
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This indicator measures the percentage of complaints received by hospitals that were acknowledged to the individual who made a complaint. 
01/02/2019
Acute Care/Hospital, Outcome, Patient Relations, Patient-centred, Local data collection
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This indicator measures the percentage of long-stay home care patients who say they have fallen in the last 90 days. A lower percentage is better.
15/02/2019
Home Care, Outcome, Patient Safety and Never Events, Safe, Home Care Reporting System (HCRS)
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This indicator measures the percentage of long-stay home care patients who didn’t have a pressure ulcer or had a stage 1 pressure ulcer on their previous assessment that developed a stage 2 to 4 pressure ulcer by their target assessment. A lower percentage is better.
15/02/2019
Home Care, Outcome, Patient Safety and Never Events, Safe, Home Care Reporting System (HCRS)
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