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NameDescriptionLast update dateTags
This indicator measures the percentage of patients discharged from hospital for which discharge summaries are delivered to primary care provider within 48 hours of patient's discharge from hospital.
01/02/2019
Acute Care/Hospital, Process, Patient Safety and Never Events, Timely, Local data collection
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This indicator measures the tools with which a hospital, long-term care home, or Community Care Access Centre responds to complaints submitted by patients/residents. It should reflect current practice and potentially any change ideas that emerged from the complaints process.
26/07/2017
Acute Care/Hospital, Community Care Access Centre, Home Care, Long Term Care, Outcome, Patient Relations, Effective, Patient-centred, Local data collection
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This indicator measures the percentage of surgical patients who developed pneumonia post-operatively within 30 days after the principal operative procedure. A lesser percentage is better. 
30/11/2017
Acute Care/Hospital, Outcome, Patient Safety and Never Events, Safe, ACS NSQIP
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This indicator measures the proportion of days an acute care patient was assigned to the alternate level of care (ALC) patient service. ALC patients are those who no longer need acute care services but continue to occupy an acute care bed or use acute care resources while waiting to be discharged to a more appropriate care setting.
14/10/2016
Acute Care/Hospital, Process, Access, Integration, Efficient, Discharge Abstract Database (DAD)
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This indicator measures the percentage of patients who met the access targets from when a patient and surgeon decide to proceed with cancer surgery until when the actual procedure is completed. A higher percentage is better.

13/10/2016
Acute Care/Hospital, Process, Access, Wait Times, Timely, Wait Time Information System (WTIS)
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