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NameDescriptionLast update dateTags
This indicator measures the percentage of patients with medication reconciliation in the past year.
05/03/2019
Primary Care, Process, Patient Safety and Never Events, Safe, Local data collection
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This indicator measures the percentage of respondents who responded positively to one of the following question from the Ontario Emergency Department Patient Experiences of Care Survey (EDPEC): "Would you recommend this emergency department to your friends and family?"
05/03/2019
Acute Care/Hospital, Outcome, Patient Reported Measures, Patient-centred, Emergency Department Patient Experiences of Care (EDPEC)
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Percentage of respondents who responded positively to one of the following questions from the Canadian Patient Experiences Survey - Inpatient Care (CPES-IC): "Would you recommend this hospital to your friends and family?"
05/03/2019
Acute Care/Hospital, Outcome, Patient Reported Measures, Patient-centred, Canadian Patient Experiences Survey-Inpatient Care (CPES-IC)
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This indicator measures the percentage of complaints received by hospitals that were acknowledged to the individual who made a complaint.  This indicator is calculated on the number of complaints received in the reporting period.
05/03/2019
Acute Care/Hospital, Outcome, Patient Relations, Patient-centred, Local data collection
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This indicator measures the percentage of complaints received by a long-term care home, that were acknowledged to the individual who made a complaint.  This indicator is calculated based on the number of complaints received within the reporting period.
05/03/2019
Long Term Care, Outcome, Patient Relations, Patient-centred, Local data collection
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