Patients-experiences-opportunity-to-ask-questions

INDICATOR NAME

Name

Patients’ experiences: opportunity to ask questions (Retired)

Alternate Name

Patients’ experiences: opportunity to ask questions

INDICATOR DESCRIPTION

Description

Organizations are expected to measure progress on this indicator using the exact wording of the following patient/client survey question: Ask questions: When you see your doctor or nurse practitioner, how often do they or someone else in the office give you an opportunity to ask questions about recommended treatment?

HQO Reporting tool/product

Quality Improvement Plans (QIPs)

Dimension

Patient-centred

Type

Outcome

DEFINITION AND SOURCE INFORMATION

Unit of Measurement

Percentage

Calculation Methods

Numerator/ Denominator * 100

Numerator (short description i.e. not inclusions/exclusions)

The number of respondents who responded "always" and "often" using the exact wording of the following patient or client survey question: Ask questions: When you see your doctor or nurse practitioner, how often do they or someone else in the office give you an opportunity to ask questions about recommended treatment? using the scale :

always
often
sometimes
rarely
never
not applicable (don’t know/refused).

Denominator (short description i.e. not inclusions/exclusions)

The number of respondents who registered an answer using the exact wording of the following patient or client survey question: Ask questions: When you see your doctor or nurse practitioner, how often do they or someone else in the office give you an opportunity to ask questions about recommended treatment? using the scale :

always
often
sometimes
rarely
never
not applicable (don’t know/refused).

Data Source

In-house data collection

Data provided to HQO by

In-house data collection

OTHER RELEVANT INFORMATION

Caveats and Limitations

Self-reported survey data

Comments Summary

This is a QIP priority indicator for 2016/17 and retired for 2017/18. QIP Current performance reporting period: April - March the following year (or most recent 12-month period available) These data should be accessed from within your own organization.