INDICATOR NAME
Name
Patient Experience Inpatient Care
Alternate Name
Percentage of survey respondents who would definitely recommend this hospital to family and friends
INDICATOR DESCRIPTION
Description
Percentage of respondents who responded "yes, definitely" to the following survey question:
"Would you recommend this hospital to family and friends?" A higher percentage is better
Indicator Status
Active
HQO Reporting tool/product
Public reporting
Dimension
Patient-centred
Type
Outcome
DEFINITION AND SOURCE INFORMATION
Unit of Measurement
Percentage
Calculation Methods
Numerator divided by denominator times 100
Numerator including inclusion/exclusion
Number of survey respondents who answered "yes, definitely" to the following survey question:
"Would you recommend this hospital to family and friends?"
- Yes, definitely
- Yes, probably
- No
Denominator including inclusion/exclusion
Number of survey respondents
Adjustment (risk, age/sex standardization)- detailed
None
Data Source
Canadian Patient Experiences Survey-Inpatient Care (CPES-IC)
Data provided to HQO by
Canadian Institute for Health Information (CIHI)
Reported Levels of comparability /stratifications (defined)
Province, Region, Time
OTHER RELEVANT INFORMATION
Caveats and Limitations
This indicator is based on self-reported data and therefore may be prone to sampling and response biases.
Comments Detailed
The data are from Canadian Patient Experiences Survey – Inpatient Care (CPES-IC) starting 2015/16 provided by CIHI
TAGS
Sector
Acute Care/Hospital
Type
Outcome
Topic
Patient Reported Measures
Dimension
Patient-centred
Source
Canadian Patient Experiences Survey-Inpatient Care (CPES-IC)
PUBLISH
Publish Datetime
20/11/2018 15:40:00