Resident-experience-being-able-to-speak-up-about-home

INDICATOR NAME

Name

Residents' experience: Being able to speak up about the home

Alternate Name

Residents' experience: Being able to speak up about the home

INDICATOR DESCRIPTION

Description

This indicator measures the percentage of residents who responded positively to the following statement: I can express my opinion without fear of consequences.

Indicator Status

Active

HQO Reporting tool/product

Quality Improvement Plans (QIPs)

Dimension

Patient-centred

Type

Outcome

DEFINITION AND SOURCE INFORMATION

Unit of Measurement

Percentage

Calculation Methods

The percentage is calculated as: numerator divided by denominator times 100.

Numerator including inclusion/exclusion

Homes using the interRAI Quality of Life Survey should measure this domain by calculating the percentage of residents who responded positively to the statement: I can express my opinion without fear of consequences.

Add the number of respondents who responded '3' and '4' to the statement: I can express my opinion without fear of consequences. Responses are coded from 0 - 8 (0, 1, 2, 3, 4, 6, 7, 8), where 0 = Never 1 = Rarely 2 = Sometimes 3 = Most of the time 4 = Always 6 = Don't know 7 = Refused 8 = No response or cannot be coded from response

Denominator including inclusion/exclusion

For homes using the interRAI Quality of Life Survey, add the total number who registered any response to the statement: I can express my opinion without fear of consequences

Exclusions:

Non-respondents (6 = Don't know, 7 = Refused, 8 = No response)

Data Source

InterRAI Quality of Life Survey, Local data collection

Data provided to HQO by

Local data collection

OTHER RELEVANT INFORMATION

Comments Detailed

This is a priority indicator for QIP 2020/21. QIP Current performance reporting period: April 2019 - March 2020 (or most recent 12-month period). If you have completed this year's survey, you do not have to resubmit the survey. How to access data: These data should be accessed from within your organization. For more information about the interRAI Quality of Life Survey, refer to interRAI’s website (http://interrai.org/).