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NameDescriptionLast update dateTags
This indicator measures the percentage of complaints received by LHIN home and community care that were acknowledged to the individual who made a complaint. This indicator is calculated on the number of complaints received within the reporting period.  
20/12/2019
Home Care, Outcome, Patient Relations, Patient-centred, Local data collection
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This indicator measures the percentage of residents who responded positively to the question: Would you recommend this nursing home to others?/ I would recommend this site or organizations to others.
20/12/2019
Long Term Care, Outcome, Patient Reported Measures, Patient-centred, InterRAI Quality of Life Survey, Local data collection, NHCAHPS Long-Stay Resident Survey
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Percentage of home care clients with an unplanned, less-urgent ED visit within the first 30 days of discharge from hospital
20/12/2019
Home Care, Process, Readmission, Efficient, Discharge Abstract Database (DAD), Home Care Database (HCD), National Ambulatory Care Reporting System (NACRS)
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Percentage of those hospital discharges (any condition) where timely (within 48 hours) notification was received, for which follow-up was done (by any mode, any clinician) within 7 days of discharge.
20/12/2019
Primary Care, Process, Access, Efficient, Local data collection
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Percentage of patients who have had a 7-day post-hospital discharge follow-up by a primary care provider (physician or nurse practitioner) for the following conditions: pneumonia, diabetes, stroke, gastrointestinal disease, congestive heart failure, chronic obstructive pulmonary disease, and cardiac conditions.
20/12/2019
Primary Care, Process, Other, Efficient, Discharge Abstract Database (DAD), Ontario Health Insurance Plan (OHIP) Claims History Database, Registered Persons Database (RPDB)
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