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Hospital experience percentage of survey respondents who would rate the hospital during their stay as "9" or "10" out of 10.
•From the Canadian Patient Experiences Survey - Inpatient Care: "using any number from 0 - 10 where 0 is the worst hospital possible and 10 is the best hospital possible, what number would you use to rate tis hospital during your stay?
• From in-house survey: see guidance below
| 27/10/2016 |
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This indicator measures the percentage of discharged patients who responded positively to the following question: Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after you left the hospital?
| 20/12/2019 |
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Percentage of survey respondents who responded “yes, definitely” to the following survey question: "Would you recommend this emergency department to family and friends?" A higher percentage is better.
| 20/11/2018 |
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This indicator measures the percentage of respondents who responded positively to one of the following question from the Ontario Emergency Department Patient Experiences of Care Survey (EDPEC): "Would you recommend this emergency department to your friends and family?"
| 05/03/2019 |
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Percentage of respondents who responded positively to one of the following questions from the Canadian Patient Experiences Survey - Inpatient Care (CPES-IC): "Would you recommend this hospital to your friends and family?"
| 05/03/2019 |
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