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INDICATOR NAME
Name
Emailing provider with a medical question or concern
Alternate Name
Emailing provider with a medical question or concern through secure website or patient portal or an app
 
INDICATOR DESCRIPTION
Description
This indicator measures the percentage of people aged 18 and older, with a regular place or doctor for their medical care, who have used a secure website, patient portal, or mobile app to communicate or email their regular provider about a medical question or concern in the previous two years
HQO Reporting tool/product
Public Reports (annual report, bulletins and theme reports)
Dimension
Patient-centred, Timely
Type
Process
 
DEFINITION AND SOURCE INFORMATION
Unit of Measurement
Percentage
Calculation Methods
Numerator divided by the denominator times 100
Numerator (short description i.e. not inclusions/exclusions)
Weighted number of survey respondents who have you used a secure website or patient portal or an app on your mobile phone to communicate or email with your regular practice/GP practice/GP surgery about a medical question or concern in the last two years.
Denominator (short description i.e. not inclusions/exclusions)
Total Respondents (aged 18 and older) who have a regular place or doctor where they usually go to for their medical care
Adjustment (risk, age/sex standardization)- generalized
Age and sex standardized
Data Source
Commonwealth Fund International Health Policy Survey
Data provided to HQO by
The Commonwealth Fund
Reported Levels of comparability /stratifications (defined)
International comparison, Province
 
TAGS
Sector
Other
Type
Process
Topic
Other
Dimension
Patient-centred, Timely
Source
Commonwealth Fund International Health Policy Survey
 
PUBLISH
Publish Datetime
13/10/2020 08:39:00